Bring your equipment in anytime during business hours (no appointment necessary). Click HERE if you are MAILING a repair to us.
Our address is...Just Audio
11615 Crossroads Circle
Middle River, MD 21220
WE RECOMMEND CALLING US FIRST TO ENSURE WE WORK ON THE UNIT YOU ARE DROPPING OFF/MAILING IN
There is a $60 diagnostic fee when you drop a unit off. This fee is non-refundable (it covers our technicians time diagnosing your unit) but is applied towards any repair cost.
Our staff will check your unit in and ask you a few questions regarding what issues you are experiencing.
Our technicians are running about 6 weeks before evaluation. Please also allow a few additional days for troubleshooting and parts research. Once diagnosed they will call you with an estimate for repair.
We offer a RUSH service in which your equipment will be looked at by our technicians for evaluation within 5 business days of drop off. This service is an additional $75 charge that is not applied to your repair cost.
We also have a large selection of pre-owned audio equipment available in store. If you bring in your broken unit we will give you 10% off any in store purchase and you will leave with a working unit!
We repair thousands of makes and models of HiFi, Home Audio, and Home Theater...
But there are some things that we do not repair. Here is a short guide of what we don't repair any longer. Please call us at 410-882-4360 if you have any questions if we repair the item you have before you bring or ship it in to us.
Click here for our list of Home Audio products we no longer service. (Coming Soon)
Click here for our list of Professional Audio products we no longer service. (Coming Soon)
We offer in warranty repair for Yamaha, Parasound, and NAD